Contact us
Product questions, partnerships, accounts and data. Leave us a message and we will reply within two working days.
Address
Careertuner Limited · London, United Kingdom
Response time
Email
A university or employer?
Post vacancies, review CVs, organise student coaching. Tell us your organisation's name and what you need and we will assign someone to you. Already have a partner account? Sign in directly.
Frequently asked questions
How soon will I get a reply?
Usually within two working days, longer over weekends and UK public holidays.
If it is urgent, start your message with “Urgent” and we will prioritise it.
Can I contact you on WeChat or WhatsApp?
Yes. The QR codes are on the right and in the Help centre. Scan to add us and chat directly.
How do universities or employers set up a partnership?
Tell us your organisation's name, city and what you want to do (post jobs, receive CVs, run coaching) and we will assign someone to you. Already have a partner account? Go straight to Partner sign-in.
What should I include when reporting a problem?
Include these and we can track it down faster:
- Your account email or mobile number: so we can find your records
- When it happened and on which page: a screenshot helps
We will look into the rest.
How do I delete my account and data?
Leave a message with your account details. We will complete it within 7 working days and confirm by reply.
